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HomeDefectsOVP-1305
Fixed

OVP-1305 : [ovirt-engine] engine-setup failed due to 'Can't stop the ovirt-engine service'

Created: Aug 21, 2013    Updated: Mar 11, 2016
Resolved Date: Sep 27, 2013
Found In Version: 5.0.1
Fix Version: 5.0.1.8
Severity: Severe
Applicable for: Wind River Linux 5
Component/s: Userspace

Description

Problem Description
======================
[ovirt-engine] engine-setup failed due to 'Can't stop the ovirt-engine service'

Expected Behavior
======================
it works well

Observed Behavior
======================
None

Logs
======================
/var/log/ovirt-engine/engine-setup_2013_08_20_11_00_45.log
--------------
2013-08-21 07:21:01::DEBUG::engine-setup::981::root:: Creating firewalld configuration
2013-08-21 07:21:01::DEBUG::setup_sequences::59::root:: running _startEngine
2013-08-21 07:21:01::DEBUG::engine-setup::1760::root:: using chkconfig to enable engine to load on system startup.
2013-08-21 07:21:01::DEBUG::common_utils::1199::root:: stopping ovirt-engine
2013-08-21 07:21:01::DEBUG::common_utils::1236::root:: executing action ovirt-engine on service stop
2013-08-21 07:21:01::DEBUG::common_utils::372::root:: Executing command --> '/sbin/service ovirt-engine stop'
2013-08-21 07:21:01::DEBUG::common_utils::410::root:: output = Stopping engine-service:ESC[60G [ESC[0;31mFAILEDESC[0;39m]

2013-08-21 07:21:01::DEBUG::common_utils::411::root:: stderr =
2013-08-21 07:21:01::DEBUG::common_utils::412::root:: retcode = 1
2013-08-21 07:21:01::DEBUG::setup_sequences::62::root:: Traceback (most recent call last):
  File "/usr/share/ovirt-engine/scripts/setup_sequences.py", line 60, in run
    function()
  File "/usr/bin/engine-setup", line 1763, in _startEngine
    srv.stop(True)
  File "/usr/share/ovirt-engine/scripts/common_utils.py", line 1204, in stop
    raise Exception(output_messages.ERR_FAILED_STOP_SERVICE % self.name)
Exception: Error: Can't stop the ovirt-engine service

2013-08-21 07:21:01::DEBUG::engine-setup::2002::root:: *** The following params were used as user input:
2013-08-21 07:21:01::DEBUG::engine-setup::2007::root:: override-httpd-config: yes
2013-08-21 07:21:01::DEBUG::engine-setup::2007::root:: http-port: 80
2013-08-21 07:21:01::DEBUG::engine-setup::2007::root:: https-port: 443
2013-08-21 07:21:01::DEBUG::engine-setup::2007::root:: random-passwords: no
2013-08-21 07:21:01::DEBUG::engine-setup::2007::root:: mac-range: 00:1A:4A:A8:7A:00-00:1A:4A:A8:7A:FF
2013-08-21 07:21:01::DEBUG::engine-setup::2007::root:: host-fqdn: hostw.ovirt.wrs.com
2013-08-21 07:21:01::DEBUG::engine-setup::2007::root:: auth-pass: ********
2013-08-21 07:21:01::DEBUG::engine-setup::2007::root:: org-name: hostw.ovirt
2013-08-21 07:21:01::DEBUG::engine-setup::2007::root:: application-mode: both
2013-08-21 07:21:01::DEBUG::engine-setup::2007::root:: default-dc-type: NFS
2013-08-21 07:21:01::DEBUG::engine-setup::2007::root:: db-remote-install: local
2013-08-21 07:21:01::DEBUG::engine-setup::2007::root:: db-host: localhost
2013-08-21 07:21:01::DEBUG::engine-setup::2007::root:: db-local-pass: ********
2013-08-21 07:21:01::DEBUG::engine-setup::2007::root:: nfs-mp: /var/lib/exports/iso_2013_08_21_07_19_57
2013-08-21 07:21:01::DEBUG::engine-setup::2007::root:: iso-domain-name: ISO_DOMAIN
2013-08-21 07:21:01::DEBUG::engine-setup::2007::root:: config-nfs: yes
2013-08-21 07:21:01::DEBUG::engine-setup::2007::root:: override-firewall: None
2013-08-21 07:21:01::DEBUG::engine-setup::2007::root:: config-allinone: no
2013-08-21 07:21:01::ERROR::engine-setup::2419::root:: Traceback (most recent call last):
  File "/usr/bin/engine-setup", line 2413, in <module>
    main(confFile)
  File "/usr/bin/engine-setup", line 2196, in main
    runSequences()
  File "/usr/bin/engine-setup", line 2122, in runSequences
    controller.runAllSequences()
  File "/usr/share/ovirt-engine/scripts/setup_controller.py", line 54, in runAllSequences
    sequence.run()
  File "/usr/share/ovirt-engine/scripts/setup_sequences.py", line 154, in run
    step.run()
  File "/usr/share/ovirt-engine/scripts/setup_sequences.py", line 60, in run
    function()
  File "/usr/bin/engine-setup", line 1763, in _startEngine
    srv.stop(True)
  File "/usr/share/ovirt-engine/scripts/common_utils.py", line 1204, in stop
    raise Exception(output_messages.ERR_FAILED_STOP_SERVICE % self.name)
Exception: Error: Can't stop the ovirt-engine service 

Steps to Reproduce

1. /home/wgao/source_code/ovp/wrlinux-x/wrlinux/configure --enable-board=intel-xeon-core --enable-rootfs=ovp-ovirt-engine --enable-addons=wr-ovp --with-package=wrs-kvm-helper --enable-parallel-pkgbuilds=4 --enable-jobs=8 --with-rcpl-version=0
2. deploy images and startup board
3. engine-setup

Check the behaving and logs.
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