Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
Find out more about CVE-2020-1767 from the MITRE-CVE dictionary and NIST NVD
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| Product Name | Status | Defect | Fixed | Downloads |
|---|---|---|---|---|
| Linux | ||||
| Wind River Linux LTS 17 | Not Vulnerable | -- | -- | -- |
| Wind River Linux 8 | Not Vulnerable | -- | -- | -- |
| Wind River Linux 9 | Not Vulnerable | -- | -- | -- |
| Wind River Linux 7 | Not Vulnerable | -- | -- | -- |
| Wind River Linux LTS 21 | Not Vulnerable | -- | -- | -- |
| Wind River Linux LTS 22 | Not Vulnerable | -- | -- | -- |
| Wind River Linux LTS 18 | Not Vulnerable | -- | -- | -- |
| Wind River Linux LTS 19 | Not Vulnerable | -- | -- | -- |
| Wind River Linux CD release | Not Vulnerable | -- | -- | -- |
| Wind River Linux 6 | Not Vulnerable | -- | -- | -- |
| Wind River Linux LTS 23 | Not Vulnerable | -- | -- | -- |
| VxWorks | ||||
| VxWorks 7 | Not Vulnerable | -- | -- | -- |
| VxWorks 6.9 | Not Vulnerable | -- | -- | -- |
| Helix Virtualization Platform Cert Edition | ||||
| Helix Virtualization Platform Cert Edition | Not Vulnerable | -- | -- | -- |
| Product Name | Status | Defect | Fixed | Downloads |
|---|
